Buy Now Pay Later Finance Deals
Spread the cost of your home improvement up to 10 years*
So, your uPVC door won’t open? Is the uPVC door latch not retracting properly? That’s a real annoyance. Especially if it’s your front door. Luckily, we’re here to help. This guide will provide you with some of the most common solutions to this frustrating problem. Including:
Hopefully, something here will work for you.
It’s quite common for the hinges of a door to be the cause of a problem like this. If you remove the cap from the hinge you should see a shaped screw fit for an Allen key. By adjusting the screws, you may be able to free up the door. This issue is known as a locking system jam.
If you look at the gap where the lock bolt would usually go into the frame of the door you may find the problem. Whilst looking through this gap, pull the handle down and you’ll be able to see the hook rollers. From there, the problem could be revealed as one of two things:
If it’s the latch that is not retracting, take a knife and use it in the side of the door to retract the latch.
Alternatively, if it’s the hooks that aren’t retracting, you’ll need to manually retract the hooks with the door in the unlocked position which can prove to be quite tricky. If this is the case, you may be better off calling a professional.
If you’re in a situation where the door handle has begun to move freely and seems almost loose then you should try and locate the ‘barrel’ or ‘cylinder’ part of your lock. The barrel part of your lock is usually the part of the door where the indent for the key is located. It will most likely need tightening up so try and find the screw that keeps the barrel in place. If you tighten up this screw, the barrel shouldn’t be loose anymore which (in most cases) should also apply to the handle itself.
It’s also a possibility that the door handle is actually too tight. If it’s installed too tightly into the door, it could pinch the springs and prevent the mechanism from operating properly. If you think this is the case, try using a screwdriver to loosen the screws on the door handle. In this scenario, loosening the screws could help the door open more freely.
However, if neither door handle solution works, it’s possible that your problems lie deeper within the door’s mechanism…
Your uPVC door won’t open, and it’s not the hinges or the handle? It’s time to take a look at the lock. The technique will of course depend on what design of door you have. But here are some general instructions for enlarging the strike plate hole.
Of course, it may not be that simple if you have a more complex locking system…
Many uPVC doors are fitted with a multipoint mechanism, used in the locking and unlocking process. One part of this mechanism, the gearbox, is prone to stop working correctly. Many stores and tradesmen stock multipoint gearboxes. However, the gearbox you’ll need is specific to the type of door you own. So, it can be a hassle to try and find the substitute part you need.
You can normally find out which gearbox will fit your door’s multipoint by looking for the manufacturer’s logo. For example, many of our doors are manufactured by Solidor. You can find this by looking down the lock or down the keep (the metal strip that runs down the frame of the door). It’s also worth finding out how many locking points your multipoint lock has and whether they’re rollers or hooks. You should also take measurements of the multipoint lock. This information will help you or a tradesman identify the gearbox compatible with your door.
Did none of these solutions work for you? Or are you unable to purchase the tools and give up the time? In that case, it’s worth considering buying a new door instead. Even if you fix the problem, there’s an increased likelihood of it happening again after the first time. For a wide variety of doors that are sturdy and built to last, you can view what we sell on our website or contact us.
You can also view some of our stunning door designs in our gallery!
View this post on Instagram
Create your dream front door on Emerald’s door designer to receive a free, no obligation quote from the comfort of your home. ? . No measurements required! Just choose through frame styles, colour and hardware options etc, to see what your new front door could look like in a matter of minutes. ? – Contact the team through email@example.com for more information. ? – #frontdoor #compositedoor #freequote
With a head office in Swindon, a short trip from the motorway, we are ideally located to offer our services across Wiltshire, Reading, Bath, Bristol, Marlborough, Berkshire, Gloucestershire, Oxfordshire, and other surrounding locations.
Emerald provide and install home improvements in all materials – uPVC, aluminium and traditional timber. No matter what material you choose, you can be sure we’ll provide you consistent quality – our work is always finished to the highest standards, whether you’re installing 2 windows or 20!Book a home visitView our showroom
We pride ourselves on the hundreds of customer reviews that we have collected over our many years of trading. Why not read some of our testimonials yourself, and see how our customers have rated their experience with our service.See All Reviews
Emerald windows were brilliant. The patio door was removed and replaced with a window. All work was carried out from bricking up the outside to plastering the inside. Great work...
We worried about choosing a window company. We looked at all the usual national firms but we preferred the feel of a smaller local family run business as the rep...
Very pleased with the whole process from Mark letting us see and touch the product in the showroom in Swindon (many don't!), to a transparent price breakdown, no "buy now...
Highly recommend Emerald Windows and Doors; new Front and back doors fitted yesterday. Cannot praise Mark the Fitter enough, courteous, friendly and very helpful. Top job with attention to detail...
Emerald windows have just installed a new composite front door to our property. We are very pleased with the product and the installers were polite, professional and have carried out...