My PVC Door Won’t Open! Read This Help Guide:

uPVC entrance door in woodgrain uPVCSo, your PVC door won’t open? That’s a real annoyance… luckily all may not be lost! This guide will provide you with some of the most common solutions to this frustrating problem, hopefully something here will work for you.

Correcting the Hinges:

It’s quite common for the hinges of a door to be the cause of a problem like this. If you remove the cap from the hinge you should see a shaped screw fit for an allen key. By adjusting the screws, you may be able to free up the door. This issue is known as a locking system jam.

Retracting the Latch/Hook Rollers:

If you look at the gap where the lock bolt would usually go into the frame of the door you may find the problem. Whilst looking through this gap, pull the handle down and you’ll be able to see the hook rollers. If it’s the latch which is not retracting, take a knife and use it in the side of the door to retract the latch. If it’s the hooks which aren’t retracting, you’ll need to manually retract the hooks with the door in the unlocked position which can prove to be quite tricky. If this is the case, you may be better off calling a professional.Front door with chrome hardware

Fixing the Door Handle:

If you’re in a situation where the door handle has begun to move freely and seems almost loose then you should try and locate the ‘barrel’ or ‘cylinder’ part of your lock. The barrel part of your lock is usually the part of the door where the indent for the key is located. It will most likely need tightening up so try and find the screw that keeps the barrel in place. If you tighten up this screw, the barrel shouldn’t be loose anymore which (in most cases) should also apply to the handle itself.

Replacing the Multipoint Gearbox:

Many PVC doors are fitted with a multipoint mechanism which is used in the locking and unlocking process. One part of this mechanism is called the gearbox and it’s not unheard of for this to stop working correctly. Many stores and tradesmen stock multipoint gearboxes but the gearbox you’ll need is specific to the type of door you own so it can be a hassle to try and find the substitute part you need. You can normally find out which gearbox will fit your door’s multipoint by looking for the manufacturer’s logo. This is commonly found by looking down the lock or down the keep (the metal strip that runs down the frame of the door). It will also benefit you to find out how many locking points your multipoint lock has and whether they’re rollers or hooks. You should also take measurements of the multipoint lock. This information will help you or a tradesman identify the gearbox compatible for your door.

If none of these solutions worked for you or you don’t feel like buying the tools and giving up the time, it’s worth considering buying a new door instead. Even if you fix the problem, there’s an increased likelihood of it happening again after the first time. For a wide variety of doors that are sturdy and built to last, you can view what we sell on our website or contact us.