How long are window warranties?

Window warranties and guarantees protect consumers when buying new windows. However, the length of time that they last depends on the type of guarantee and what is covered within it.

As we’ve been installing windows and doors for many years, we understand how important it is for homeowners to know what cover is available when investing in new products. So, you can understand more about window guarantees and warranties, we’ve created this guide.

Window warranties

A window warranty provides reassurance about the quality and performance of your new windows and doors. It explains the length of cover provided and the support available should an issue occur with your installation.

The length of a guarantee can vary depending on the product selected. At Emerald Windows, our products are covered by the following guarantees:

• uPVC windows and doors: 20-year guarantee
• Aluminium windows and doors: 20-year guarantee
• Composite doors: 10-year guarantee
• Conservatories: 10-year guarantee

The guarantee available for your installation will depend on the products you choose for your home.

Window guarantees offered by installers

A guarantee from your installer provides reassurance that your windows, doors or conservatory have been installed to a high standard.

At Emerald Windows, our guarantees provide homeowners with confidence in the quality of the products supplied and the workmanship involved in completing their installation.

Before choosing an installer, it is always worth checking what guarantee is included with your purchase and what products it applies to.

Manufacturer’s guarantees for windows

Many installers supply products from established manufacturers and fabricators. These manufacturers may also provide guarantees relating to their products.

The type and length of cover available depends on the product selected. This is why it is important to understand the specific guarantee provided with your chosen windows or doors before starting your installation.

Understanding what your guarantee covers

Guarantees can vary depending on the product, so the exact terms of cover will depend on your installation.

At Emerald Windows, our team can explain the guarantee available for your chosen products, helping you understand the support included before your project begins.

When buying new windows, doors or a conservatory, knowing what cover is available can provide reassurance and help you make an informed decision.

For more information on window warranties and guarantees, or to learn more about our products and services, call us on 0800 612 4154 or browse our website.

Frequently Asked Questions: Window Warranty

How long are new windows guaranteed for?

The length of a window guarantee depends on the type of product installed. At Emerald Windows, uPVC windows and doors are covered by a 20-year guarantee, while aluminium windows and doors are also covered by a 20-year guarantee. Composite doors and conservatories come with a 10-year guarantee.

What is included in a window guarantee?

A window guarantee provides reassurance about the quality of the products supplied and the installation completed. The exact terms of cover depend on the product selected, so your guarantee will be specific to the windows, doors or conservatory installed.

Do all window companies offer the same guarantee?

No, guarantee periods can vary between installers and products. Before choosing a window company, it is important to check what guarantee is included and which products it applies to.

How long do uPVC windows last?

High-quality uPVC windows are designed to provide long-lasting performance when they are correctly installed and maintained. The guarantee period provides reassurance about the product quality, while regular care can help maintain the appearance and operation of your windows.

Is a longer window guarantee always better?

A longer guarantee period can provide additional reassurance, but it is also important to consider the quality of the products, the installation service and the reputation of the company supplying your windows.